Q: Why can't I trash older versions of iMote? I get a dialog telling me that "MenuCracker" is in use.
A:Previous versions of iMote (2.2.1 and older) used a hack to exploit a private system
API for displaying the menu. This hack plugin can create annoyances trying to trash or replace an old copy of iMote,
because the system still uses part of its application bundle even after iMote has been quit. To trash or replace older
versions of iMote you will have to move iMote to somewhere other than than where it was installed, and then restart the
system process that uses the hack plugin inside of iMote.
To remove/replace a version of iMote before 2.3, first move the copy of iMote to somewhere other than where it was
installed (the Trash works well). Now open the Terminal application located at /Applications/Utilities/Terminal and
type the following two commands:
Don't worry if you get an error for the first command. Now can now trash or replace the old version of iMote.
Q: I disabled the menu. How can I get back to the preferences window?
A: The easiest way is to use the "Show Preferences" hot key when iMote is open --
the default hot key is , (Command-Option-comma).
However, if you'd previously changed that key and can't remember what it is, you'll need to quit iMote and launch it again holding
the (the Command and Option keys) to display the
preferences. To quit iMote when you can't access it, open the Terminal application located at /Applications/Utilities/Terminal
and type the following command:
You should now be able to launch iMote again, this time holding .
Q: What are "hot keys" and how do I use them?
A: A hot key (or "keyboard shortcut," "key combo," or "key binding") is a set of
keyboard keys, that when pressed trigger an action. Hot keys are made up of "modifier" keyboard keys, such as the
"Apple," "Option," "Control," and "Shift" keys, and an additional normal key. To use them hold down the modifier
keys, and press the last "normal" key to trigger the action. For example: In iMote, the default hot key to skip to
the next track is "Apple" + "Option" + [The Right Arrow Key] This means you hold the Apple and Options keys, and
tap the Right Arrow Key to skip to the next track. iMote uses hot keys for many functions, and it is highly recommended
that you use them!
Q: Why are there funny symbols under the "HotKeys" preferences pane?
A: The "funny symbols" in the "HotKeys" section of the iMote preferences represent
= The Apple Key
Q: Why does iMote slow down or stop working when iTunes is importing music/has a dialog open?
A: iTunes is very sluggish about responding to apple events when it's importing music,
and it will stop (queue) events when a dialog is open (like a track info window). Just wait until it's done importing,
or close the dialog that's open.
Q: Why doesn't the Floater/Growl notification display when the iTunes track changes naturally, even though I have it set to do so?
A: This feature is only supported by iTunes 4.7 or later.
Please don't hesitate to contact support with any other questions you may have.